Enterprise communications platform

Every conversation. Every channel. One thread.

A unified, multi-tenant messaging backbone that lets your business reach customers on every channel they actually use — through one inbox, one API, and one operations team.

Start 30-day evaluation See the platform

Communication channels supported, every one a first-class citizen.

Database tables · production-ready, multi-tenant schema.

100%

Mobile-responsive across every screen, no exceptions.

01 · Why YourTripDesk

Built for businesses
that take messaging
seriously.

Regulated industries, multi-brand operators, BPO providers, travel and hospitality groups — any enterprise that needs to give partners or franchisees a controlled, measurable communications surface.

Omnichannel by design

Eleven first-class channels share one inbox, one identity model, and one audit log. Not a wrapper around a chat widget — the schema knows them all.

Multi-tenant from day one

Spin up brands, business units, or reseller customers as isolated workspaces — each with their own users, permissions, gateways, billing, and analytics.

Operationally hardened

Brute-force throttling, CSRF protection, full audit logging, schema self-heal, and a built-in system-health dashboard that flags drift before it hits production.

Developer-friendly

REST API with idempotency keys, webhook subscriptions, mobile API surface, and a permissions model that grants exactly what a partner needs — nothing more.

02 · Channels

Eleven channels.
One operations
team.

Customer conversations today are scattered across at least six places. We consolidate every channel into a single operational platform — so a single conversation thread carries a customer from first touch to renewal.

WhatsApp Business

Meta Cloud API · template review · webhook verification

Messenger

Meta Graph API · Page-level OAuth · subscriptions

Instagram

IG Business linkage · story-mention events

SMS

Twilio · Vonage · Plivo · generic carrier APIs

AWS SES · SendGrid · Mailgun · Postmark

Voice / SIP

SIP trunking · WebRTC · WSS browser softphone

LINE

LINE Messaging API · Official Account

Telegram Bot API · channel subscriptions

Viber

Viber Business Messages · Rakuten API

WeChat

WeChat Official Account API · template messages

Apple Business Chat

Apple Messages for Business · Apple Pay in-thread

See all channels

Full integration matrix →

03 · Core capabilities

What the platform
actually does.

Not a feature list — the things you'll touch every day, and the things you'll never have to think about because they're already handled.

/ 01

Unified inbox & conversation management

Threaded view per contact across every channel they've used. Assignment, status, and window-policy awareness for the 24-hour WhatsApp and 7-day Messenger constraints.

/ 02

Outbound sending & queue management

Synchronous "send now" for real-time feedback. Asynchronous queue with exponential backoff, dead-letter, idempotency keys, and auto-refund of cost when retries exhaust.

/ 03

Templates & rich content

WhatsApp template management with category, language, and approval status. Inline media, variable substitution, and reusable email templates with HTML and plain-text fallback.

/ 04

Smart routing & failover

Per-partner gateway preference — partner-owned first, then shared platform pool. Automatic failover when primary is paused, inactive, or over daily quota. Cost-aware SMS routing.

/ 05

System-health dashboard

Around 30 live probes covering DB connection, schema drift, ENUM consistency, time drift, character-set sanity, PHP version, .htaccess sanity, HTTPS posture, and disk space.

/ 06

Self-healing schema

On every request, a startup helper reads INFORMATION_SCHEMA and ALTERs in missing columns. Static-cached for free repeat calls. Code can evolve faster than migrations ship.

/ 07

Audit logging

Every settings change, every credential rotation, every partner action recorded with user_id, entity, IP, and full payload diff — searchable and filterable from the admin UI.

04 · Pricing

Plans that start small.
Grown for enterprises.

Subscription billing is native — not a third-party plug-in. Wallets, invoices, discounts, and approval workflows are first-class concepts in the schema.

Starter

Indie operators and single-brand SMBs evaluating the platform.

$10 / month

1 seat included
Core channels enabled
Standard email support
Sandbox API access

View details

Thirty days.
One provisioned tenant.
No card required.

Qualified enterprise prospects get a provisioned tenant, a sandbox API key, and a technical contact on a private channel. The only requirement is a brief intake call so we can right-size the trial to your actual workload.

Provisioned tenant on day one Sandbox API key included Named technical contact Private incident channel No auto-conversion Cancel any time

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